Webinar | What's New in the October 2026 Wave Release for D365 Sales & Customer Service

Microsoft's Wave Releases continue to introduce new capabilities across Dynamics 365, helping organisations improve productivity, strengthen engagement and deliver better experiences for customers, supporters, members and stakeholders.

Join the mhance team for an early look at the upcoming October 2026 Wave Release for Dynamics 365 Sales and Customer Service. We'll explore the latest announcements, discuss what they could mean for your organisation, and highlight the features and enhancements worth keeping on your radar.

Whether you're managing customer relationships, supporter engagement, service delivery or stakeholder interactions, this session will help you understand how Microsoft's latest investments could support your goals.

Why Attend?

This webinar will help you:

• Stay informed about the latest developments across Dynamics 365 Sales and Customer Service.
• Understand how new capabilities could impact engagement, service and relationship management.
• Identify opportunities to improve productivity, efficiency and user experience.
• Explore how Microsoft's latest innovations may support both commercial and nonprofit objectives.
• Start planning for future enhancements and adoption within your organisation.

Who Should Attend?

This webinar is ideal for:

• Sales, Customer Service and CRM Leaders
• Fundraising, Supporter Engagement and Membership Teams
• Customer Experience and Service Managers
• CRM Administrators and Power Users
• IT, Digital and Transformation Teams
• Anyone responsible for maximising the value of Dynamics 365